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Every action in an organization represents an opportunity to teach or coach - whether through silent or active encouragement, or through actively changing behavior. Northwestern University's Summer Institute in Coaching is designed to help managers to expand their leadership skills and learn how coaching can build a culture of high performance among their staff or team members. Through an effective combination of lectures, discussion, and exercises facilitated by experienced coaches, you will discover new ways to identify coaching opportunities, give and receive feedback, and develop actions plans for improvement and enhancement. You will learn how to strengthen your listening skills, using appreciative inquiry and other methods to get to the core of an issue, and to measure your success. And you'll gain the necessary insight to harness your own self-awareness and deal with emotions, enabling you to improve your interactions and successfully manage your employees and teams. You will return to the workplace with knowledge and a new set of skills that can be applied, mastered, and shared with your colleagues