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Leadership Behavior in the New World at Work LEAD_ART 120-0
NEW IN FALL 2009!
Leadership challenges fueled by this recession, business deals, job promotions, technology integration, marketing/branding campaigns, negotiating, strategic plans-even financial statements, are driven by the psychology of influence. We are all persuaded to behave, think, feel, listen, cheat, lie, eat, guess, take risks, buy or sell as a result of patterns of mental processes, habits, culture, tradition, stereotypes, biases-even superstition. This eye-opening workshop reveals current research and strategies to enhance your success in business relationships, as well as avoid being manipulated by tactics of persuasion that have been used for centuries. If you're a leader in this recession in search of new approaches to growing sales, boosting morale or training sales & marketing teams, this program will prepare you for the new world at work-It will be your "Push To Reset" button to excel in the new world at work.
In this two-day program you'll learn:
* The 7 elements in persuasion psychology and how to effectively persuade or avoid being manipulated by default and textbook arguments * Why we listen to, even believe and even buy from known liars * How to increase the odds of a positive outcome in decision-making, selling, negotiating, defusing a situation, and hiring the right person for a position * How to shape word(s) to create value, emotion, buy-in, shape decisions and influence decisions in a fear-based economy * Identify the key shifts in "vocabulary" to "e-cabulary-speak" in the ecommerce space * Effective ways to redesign simple, complex or boring data into powerful marketing tools to gain market share * The art of structuring questions for any given situation in business to reveal hidden agendas, secret desires and pressure points on the other party. * Multiple Intelligence Theory and how to design marketing/branding campaigns or communicate more accurately as a leader in a recession * How to use behavioral-based interviewing questions to reveal the best candidate for the job or use during employee evaluations * Proven ways to analyze an issue, event or process and formulate a strategic plan that will keep you on target * Case study writing skills to advance your position on any topic * Keys to writing for publication to raise Google hits to enhance your team's professional reputation as a recognition expert in one's field
Additional Information:
No textbook is required. This course is cross listed with BUS_ADMIN 220-0
Leadership and Organizational Strategy LEAD_ART 200-0
Leadership can sometimes be such a nebulous concept that many people - some of them leaders themselves - find it not just difficult to define but, in its very fuzziness, also somewhat intimidating. At the height of Gorbachev's glasnost and perestroika that eventually led to the disintegration of the Soviet Union, Bush 41 - when asked to turn more of his attention as the leader of the free world to the shaping of a new global order - disarmingly confessed that he was not good at "the vision thing". Yet Leadership is such a fundamentally important concept that begs to be understood. The Great Economic Meltdown we are experiencing today can be traced directly to the failure of Leadership - from Wall Street bankers who ignored the peril and devastating consequences of betting on untested financial instruments in exchange for immediate gains, heads of Main Street households who borrowed far in excess of what they can reasonably afford, to DC politicians and regulators who failed to protect Wall Street and Main Street from themselves. This course, designed for leaders of organizations at all levels, aims to strip Leadership of its fuzzy attributes - boiling it down to its most basic essence - so that so that the concept can be better understood and its principles wisely put to practice. At the end of the course, participants are expected to learn about: · The essential elements of Leadership: creating change, creating followers, and the value system that underpins and defines the behavior of every leader; · Stemming from these essential leadership elements, the basic roles of a Leader and the competencies needed to accomplish each of these roles; · Various leadership styles as defined by leaders' value systems, and how these styles determine the way the leadership roles are played; and · How the essential elements of creating change, creating followers, and the leader's value system translate into leadership's most basic, fundamental function: the creation of organizational strategy.
Innovation and High Performance Organizations LEAD_ART 201-0
Using cases and current research, participants will learn how the innovation process works and how it can be used to build innovative and high performing organizations, manage creative teams, and guide the creative process. Participants will discuss the fundamental aspects of high performance organizations and the challenges of integrating alignment, teamwork and execution. Using collective experiences, participants will build a profile of a high performance organization, then modify it to develop a specific roadmap to achieve high performance for their own organizations. Practical applications will be presented and discussed enabling the development of a proactive business strategy that sustains and supports innovation.
Fundamental to any initiative in an organization is the necessity to understand and manage change. Organizational and individual resistance must be understood at a basic level in order to successfully implement new business strategies. This program focuses on the tools and tactics needed to enhance commitment to change. Participants will assess their own tolerance for change, learn how to define and clearly communicate a vision, and develop objectives and strategies to communicate throughout the organization. They will analyze cases, learn how to select change management strategies for different circumstances, assess organizational readiness, gain commitment, overcome resistance, negotiate roles, and influence others.
Tuition:$995.00
This course is not currently being offered.
Conflict Resolution LEAD_ART 203-0
The ability to handle conflicts and negotiate win-win outcomes with others is critical for success in business. Guided by best practice research, participants will learn the tools and techniques necessary to manage conflict with others. They will diagnose their own conflict resolution style and hone their ability to achieve win-win outcomes with others. Discussion will also focus on why disputes occur in the workplace and how individuals might inadvertently contribute to them. Participants will practice proven techniques to resolve disputes and improve working relationships while learning how to identify the underlying needs and interests of others, express agendas, create options, manage emotions, and create win-win agreements.
