Information Technology

Internet and E-mail Accounts

During the time students are affiliated with Northwestern University, they will use many electronic services. E-mail, viewing online transcripts, and communicating with friends and faculty via e-mail are a few of these electronic services. To offer these services in a secure fashion, we will issue you a network identifier (NetID) and a password. Whenever an online system wishes to authenticate access to personal records or services, students will be asked to provide their NetID and current password. In order to obtain a NetID, students will need to present a WildCARD [their student ID] or a valid photo ID at a University Information Technology Help Desk**, which will give access to student records, e-mail, Voyager (the University Library's online catalog), and the Internet. Even if students already have an e-mail account they will need a NU NetID to gain access to student records and to some of the University's library resources.

**In Evanston students should go to the NUIT Support Center at 1800 Sherman Street 1st floor (Sherman Av and Clark St). 1-435; 847-491-HELP(4357). In Chicago students should go to the NUIT Support office in Abbott Hall for password changes on Mondays and Thursdays between 8:30 a.m. and 5 p.m., 710 N. Lake Shore Dr., Suite 600; 847-491-HELP(4357). Details about IT Services during the start of school can be found at www.it.northwestern.edu/students.

**In Chicago, students may go to Wieboldt Hall 339 E. Chicago Avenue on the 4th floor room 415 between the hours of 5-8pm Central Time or in the Chicago LOOP located at 105 W. Adams (corner of Clark and Adams) on the 16th floor between the hours of 5-8pm Central Time to have NU NETID passwords reset.

Computer support and information are available by phone from the main university help line at 847-491-HELP (4357) or by contacting the School of Continuing Studies directly at 312-503-3333.

Computer Labs for Chicago and Evanston Campuses

Both the Evanston and Chicago campuses have computer laboratory facilities (both PC and Macintosh). They are open to Northwestern students with a current, valid WildCARD. Entrance to these computer labs is possible ONLY with a WildCARD. Information about available hardware and software applications can be found at www.at.northwestern.edu/ctg/labs/

Wieboldt Hall

339 East Chicago Avenue, Room 415, Chicago 60611-3008
Open Monday - Thursday 5:15pm - 9:15pm
Saturday 9am - 5:00pm
Closed on Friday & Sunday
Seats: 22
312-503-8820

Clark/Adams Loop Location

105 West Adams St, 16th Floor, Room 1, Chicago 60604-1401
Open Monday - Thursday 5:15pm - 9:15pm
Saturday 9am - 5:00pm (when classes are in session)

Closed on Friday & Sunday
Seats: 18
312-503-3838

University Library Laboratory
1935 Sheridan Road, Second Floor, East Tower, Evanston 60208-2301
847-491-2166

Technological Institute
2145 Sheridan Road, Tech Lab MG45, Evanston 60208-3101
847-467-2356

Kresge Centennial Hall
1859 Sheridan Road, Room 1-370, Evanston 60208-2201
847-467-2874