Summer Institute in Coaching
Critical Skills for Strategic and Effective Coaching
August 27-29, 2008 Chicago, Illinois
Increasingly used to support top performers, coaching is a critical leadership talent for virtually any team or organization. It can be used to improve individual and team effectiveness, assist in areas of communication, leadership, and relationship-building, to create and support team initiatives, and to manage change processes. Through effective coaching, leaders build and strengthen the skills they need to develop talent at all levels of the organization.
Every action in an organization represents an opportunity to teach or coach - whether through silent or active encouragement, or through actively changing behavior. Northwestern University's Summer Institute in Coaching is designed to help managers to expand their leadership skills and learn how coaching can build a culture of high performance among their staff or team members.
Through an effective combination of lectures, discussion, and exercises facilitated by experienced coaches, Lynn Banis and Tristan de la Rosa, you will discover new ways to identify coaching opportunities, give and receive feedback, and develop actions plans for improvement and enhancement. You will learn how to strengthen your listening skills, using appreciative inquiry and other methods to get to the core of an issue, and to measure your success. And you'll gain the necessary insight to harness your own self-awareness and deal with emotions, enabling you to improve your interactions and successfully manage your employees and teams. You will return to the workplace with knowledge and a new set of skills that can be applied, mastered, and shared with your colleagues.
Program Outcomes
In this program, you will:
- Explore, experience and practice the basic coaching skills needed to become a more effective leader
- Practice the basic coaching skills of active listening and giving and receiving feedback
- Gain a deep appreciation for the value of coaching and why it is indispensable to success in today's competitive world.
- Identify key "coaching moments" and learn when to give appropriate feedback
- Become aware of the role of "emotional intelligence" in coaching
- Understand coaching as a learning and change process
- Network with leading professionals from the local and regional business community
- Complete mini-coaching practice sessions and a final coaching project to integrate these newly acquired skills and tools
Learning Approach
- Learning by doing, with an emphasis on developing a basic skill set
- Skills that will enhance management effectiveness
- Intermittent periods of learning and practicing
Who Should Attend:
- Managers and business leaders
- Team leaders
- Project managers
- Human resources, training and learning professionals
- Not-for-profit leaders and administrators
- All business professionals seeking to prepare for leadership roles
Whether you are a HR professional, a corporate executive, or a not-for-profit administrator, this program will take you and your organization to the next level in coaching effectively and enhancing performance in your organization.
Program Outline:
COACHING BASICS
- Overview: coaching for performance, growing leaders, and creating change
- Business case: the value of coaching for individuals and organizations
- Coaching and Emotional Intelligence
- Ethics and ground rules for coaching
CORE COACHING SKILLS
- Establishing rapport
- Active listening
- Receiving and giving feedback
- Goal setting
- Collaborative approaches to questioning
- Empowering employees to maximize their performance through the coaching process
- Identifying and leveraging coaching moments
- Knowing when and how to use positive reinforcement and when negative reinforcement is appropriate
- Coaching upward and cross-functionally
THE COACHING PROCESS
- Evaluating the situation to assess employee needs and how to help them to build on strengths
- Diagnosing and assessing a problem or opportunity
- Creating a course of action to solve the program or enhance performance
- Implementing the plan of action with the team member or employee
- Evaluating progress
- Extending the behavior to make it permanent
PRACTICE: PUTTING IT ALL TOGETHER
- Simulating work with "clients" and give feedback, observe coaching, and critique coaching in a final practice session
- Applying skills learned in the seminar and obtain feedback on your progress
- Assimilating newly acquired techniques, strategies, and levels of awareness to help employees improve performance
How to Register
Online registration is now available.
Summer Institute in Coaching - Location & Accommodations:
The 2½ day program will be offered from August 27-29, 2008,
meeting from 8:30 until 4:30 on Wednesday and Thursday and from 8:30 to 12:30
on Friday morning.
Location and Parking
The Coaching Summer Institute will take place at our convenient Loop location at 210 S. Clark Street in downtown Chicago. Maps to all SCS locations are available. The building is easily accessed from Metra and the CTA train lines, and public parking is available for a daily fee. Please visit http://www.chicagotraveler.com/chicago_parking.htm for more information about parking in Chicago.
Accommodations
There are a number of hotels in walking distance to the Loop campus. The list of Northwestern affiliated hotels will be updated shortly. In the meantime, visitors can receive brochures, reserve hotel accommodations and receive trip-planning assistance by calling toll free 1.877.CHICAGO (1.877.244.2246) or visiting www.877chicago.com. Please make your reservations as early as possible to ensure the best rate.
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